Case Study

Choice Cafe

Choice Cafe is a fast-growing restaurant and cafe brand based in Oman, with branches expanding across Gulf countries such as the UAE, Qatar, and Saudi Arabia. As the business grew, the need for a modern, real-time system became clear. The goal was to manage daily operations—like taking orders, tracking inventory, handling deliveries, and monitoring branch performance—in one powerful, easy-to-use platform.We develop a full restaurant management solution that works across devices and locations. The system supports real-time order updates, branch-level control, and centralized admin monitoring, all while being easy enough for any staff member to use.With Firebase powering the backend, we ensured instant data sync across branches, kitchens, and the central office. This real-time capability helps staff respond faster, reduces order mistakes, and improves the overall customer experience.Whether it’s a branch manager checking stock, a chef receiving a new order in the kitchen, or the head office analyzing performance data—Choice Cafe now runs smoother than ever. This solution not only supports current operations but also sets a strong foundation for their growth across the Gulf region.

Client

Choice Cafe

Duration

3 months

Service

Dynamic Website & Dashboards

Choice Cafe
Overview

Choice Cafe is a fast-growing restaurant and cafe brand based in Oman, with branches expanding across Gulf countries such as the UAE, Qatar, and Saudi Arabia. As the business grew, the need for a modern, real-time system became clear. The goal was to manage daily operations—like taking orders, tracking inventory, handling deliveries, and monitoring branch performance—in one powerful, easy-to-use platform.We develop a full restaurant management solution that works across devices and locations. The system supports real-time order updates, branch-level control, and centralized admin monitoring, all while being easy enough for any staff member to use.With Firebase powering the backend, we ensured instant data sync across branches, kitchens, and the central office. This real-time capability helps staff respond faster, reduces order mistakes, and improves the overall customer experience.Whether it’s a branch manager checking stock, a chef receiving a new order in the kitchen, or the head office analyzing performance data—Choice Cafe now runs smoother than ever. This solution not only supports current operations but also sets a strong foundation for their growth across the Gulf region.

🚚 Key Delivered
  • Centralized Admin Dashboard
  • Realtime Kitchen & Order Panel
  • Branch-wise Performance Analytics
  • Mobile Responsive Frontend
  • Multi-language & Multi-user Roles Support
  • Firebase Authentication & Realtime DB Integration
🌟 Core Features
  • Order Management (POS system for counter & online orders)
  • Kitchen Display System (KDS) for real-time cooking status
  • Inventory & Stock Monitoring per branch
  • Employee Access Control by role
  • Daily Sales, Revenue, and Branch Insights Dashboard
  • Push Notifications for order status
🔄 Use Cases Covered
  • In-house Dining Order & Billing
  • Takeaway & Online Order Management
  • Kitchen Queue Management
  • Inventory Level Alerts for Branches
  • Branch-Wise Reporting for Head Office
  • Multi-language Support for Diverse Staff
🚧 Challenges & Solutions
ChallengeSolution
Need for real-time synchronization across branchesLeveraged Firebase Realtime Database and Cloud Firestore for instant updates
Stock visibility issues across multiple branchesImplemented centralized inventory with per-branch syncing using Firebase functions
Managing different permission levels for usersBuilt a scalable role-based system using Firebase Auth custom claims
Ensuring low-latency performance on all devicesUsed Firebase Hosting + Firestore indexes and query optimizations
Simplifying UX for non-tech-savvy staffCreated an intuitive interface using TailwindCSS and Shadcn/UI components
⚙️ Tech Stack & Tools

Next.js

TypeScript

Tailwind CSS

Shadcn/UI

Firebase (Firestore, Realtime Database, Firebase Functions)

Firebase Auth

Firebase Storage

Stripe

Firebase Cloud Messaging (FCM)

Twilio

Vercel

Firebase Hosting

Firebase Console

GitHub Actions

Trello

Notion

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